Report a Problem Online

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Report concerns using the MyGlendale app
online or on your smartphone!
 

Download the free MyGlendale app from the Google Play Store for Android OS or Apple Store for IOS. Then create an account on the MyGlendale app. Creating and maintaining an account allows you to track your requests and allows the City to maintain contact with you about your requests.

How to report on your smartphone

Take a picture of the issue you encounter, describe the issue using a drop down menu and click submit. The GPS on your phone notifies the City where the picture was taken.

You can report on this page, too!

Just scroll to the app below to start reporting a concern!

Need some help?

Watch a “how to” video about the MyGlendale app on YouTube. The video is also at the end of this page.

Whether you submit a request online or on your smartphone, a work order is generated and the task is scheduled for follow-up. It's that simple to keep Glendale beautiful.

 Issues you can report
 Abandoned vehicles and shopping carts*  Illegal Signs
 Animal Service  Overgrown brush and trees
 Building code violations  Potholes
 Flooding and water leaks  Sidewalks that are broken, cracked, or need cleaning
 Graffiti  Street lights and signs that are broken and need replacing
 Homeless nuisance  Trees that are dying and pose a danger
 Illegal dumping/trash  Trash removal and broken cans/bins
 Any other requests may be submitted using the “Other” category.

*For parking violations, please contact 818-548-3130

 

PLEASE NOTE:This site is not monitored 24 hours a day. Because of the delay involved in processing e-mail, you should NOT use this contact form to report a crime, an emergency, or to request immediate police assistance. Dial 9-1-1 to report an emergency. Dial 818-548-4840 to request non-emergency police services such as parking violations, blocked driveways/alleys, and 72 hour violations. Please push "0" to get immediate assistance or stay on the line.