Report a Problem Online

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Report concerns using the MyGlendale app
online or on your smartphone!

Download the free MyGlendale app from the Google Play Store for Android OS or Apple Store for IOS. Then create an account on the MyGlendale app. Creating and maintaining an account allows you to track your requests and allows the City to maintain contact with you about your requests.

How to report on your smartphone

Take a picture of the issue you encounter, describe the issue using a drop down menu and click submit. The GPS on your phone notifies the City where the picture was taken.

You can report on this page, too!

Just scroll to the app below to start reporting a concern!

Need some help?

Click here to watch a “how to” video about the MyGlendale app on YouTube. The video is also at the end of this page.

Whether you submit a request online or on your smartphone, a work order is generated and the task is scheduled for follow-up. It's that simple to keep Glendale beautiful.

Issues you can report
Abandoned vehicles and shopping carts* Illegal Signs
Animal Service Overgrown brush and trees
Building code violations Potholes
Flooding and water leaks Sidewalks that are broken, cracked, or need cleaning
Graffiti Street lights and signs that are broken and need replacing
Homeless nuisance Trees that are dying and pose a danger
Illegal dumping/trash Trash removal and broken cans/bins
Any other requests may be submitted using the “Other” category.

*For parking violations, please contact 818-548-3130

 

PLEASE NOTE:This site is not monitored 24 hours a day. Because of the delay involved in processing e-mail, you should NOT use this contact form to report a crime, an emergency, or to request immediate police assistance. Dial 9-1-1 to report an emergency. Dial 818-548-4840 to request non-emergency police services such as parking violations, blocked driveways/alleys, and 72 hour violations. Please push "0" to get immediate assistance or stay on the line.