FAQs

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  • Are the Multi-Space meters accessible to people with disabilities?

    Vehicles displaying a valid disabled placard are exempt from payment at any parking meter, including the multi-space meters. However, all multi-space and single space meters meet ADA requirements.

  • Can I be arrested if I do not pay my parking citation(s)?

    You will not be arrested for non-payment of parking citations; however, failure to pay by due date will result in the penalty being increased. The citation may be forwarded to the Department of Motor Vehicles (DMV) and a lien placed upon the vehicle preventing renewal of the registration until the payment is made. The citation may also be submitted to a collection agency.

  • Can my car get towed if I do not pay for my parking citations?

    Yes, your vehicle is subject to being impounded should you have (5) or more outstanding parking citations. In order to get your vehicle back you must have current registration, pay all of your outstanding parking citations as well as storage and release fees.

  • Do I have to put my receipt on my dash after I pay for the Multi-Space meter?

    No. Receipts are available for your convenience. The receipt will show the time you paid and your expiration time, and the parking space number you paid for.

  • How do I handle a City of Glendale correctable parking citation (C.V.C. 5200 and 5204)?

    If you are cited for one of the above violations and can provide proof of correction, the fine may be reduced to $10 dollars provided the proof of correction portion on the back of the original citation is completed and payment is received within twenty-one (21) calendar days of the date of the original citation.

    Failure to provide payment and proof of correction as stated above may result in the penalty being increased and a hold being placed on the vehicle’s DMV registration.

  • How do the Multi-Space parking meters work?

    The meters accept coins, Visa, MasterCard and debit cards. They are set up so that the user can pay at any parking meter as long as he/she remembers their parking space number. The space numbers are located on the front of the curb face for on-street, and at the end of the parking stall in off-street, at each parking space. The multi-space parking meters have a user friendly screen that prompts the user through each payment step and offers a receipt at the end of the transaction.

  • I need information about posting no parking signs on private property to deter unauthorized parking.

    Section 22658 of the California Vehicle Code explains the requirements for the proper posting of signs.

    To view examples of proper signage please click here.

    Glendale Municipal Code

    California Vehicle Code (external link)

  • I paid for my parking citation(s) at the City of Glendale, why do they still show outstanding at DMV?

    There is a delay in updating our information to the DMV. This process typically takes about 45 days. If you need proof of payment for parking citations in order to register your vehicle, you will need to obtain an “Abstract” for your paid citation(s) from our office to complete your registration. Our office is located at 131 N. Isabel, Glendale, CA 91206.

  • I parked in a disabled space and forgot to hang my Disabled Placard. Do I still have to pay the citation?

    It is your responsibility to display your Disabled Placard in order to park in a disabled space or anywhere where you may be exempt from certain parking restrictions as provided by law. Disabled placard violations may be reduced to a $25 administrative fee upon presentation of a valid placard, disabled placard ID and driver’s license. The $25 fee and documentation must be provided to the Glendale Police Department within twenty-one (21) calendar days of the date of the original citation. Failure to submit payment and documentation as stated above may result in the penalty being increased and a hold being placed on the vehicle’s DMV registration.

  • I sold this car. Why am I still getting citations in the mail?

    If you were the registered owner on file at the time the ticket was issued, then you are responsible for the ticket. When you sell a vehicle, you are responsible for notifying the DMV and filling out a Release of Liability which can be obtained from DMV. Once you have done so, you must also fill out a Declaration of Non-Ownership form which you may obtain from the

    Glendale Police Department’s Traffic Window or by clicking here.

    Once the form is completed, you may mail it or drop it off at the location below:

    The Glendale Police Department
    Traffic Bureau
    131 N. Isabel
    Glendale, CA 91206

  • Is my credit card data safe if I use it at one of the Multi-Space parking meters?

    All credit card data stored on the parking meter is encrypted so that it can’t be read by anyone, including City personnel. The credit card transactions are approved by the banks in real-time so you have an authorization number on your receipt to reference your transaction with your credit card company.

    Unlike many other multi-space parking meters, banking meter or kiosks, the City’s multi-space parking meters do not ingest the card so you will always have physical contact and access to your card.

  • May I get a payment extension on my parking citation?

    We do not allow payment extensions or arrangements on parking citations. Please carefully observe your due date to avoid late fees.

  • My registration is expired, can my car get towed?

    Your vehicle is subject to being towed and cited if your registration is expired in excess of (6) months.

  • What are Multi-Space Parking Meters?

    Multi-space parking meters serve 8-10 parking spaces on-street and in off-street parking lots. The multi-space parking meters work in a similar way to a banking ATM machine. The signage as well as notations on the meter, the easy-to-read screen, prompts users through each step. 

  • What happens if the Multi-Space meter does not work?

    If you would like to report a problem with any parking meter, please call the City’s Maintenance Services Division at (818) 548-3950.

    In a rare situation when an individual meter goes completely off-line, customers may still park in a space near an out-of-service meter as long as they purchase their parking from another multi-space parking meter. The City has experienced a significant reduction in out-of-service times with the multi-space meters compared to the single space meters.

  • Where can I find free convenient parking?

    The Marketplace, Exchange and Orange Street parking facilities offer 90-minute free parking to all visitors. After the initial 90 minutes of free parking, the rate is $2.00 per hour, with a daily maximum of $12.00 at these locations.