Proposed Commercial Franchise

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For information check out the Frequently Asked Questions page.

The City of Glendale requests your input on modernizing refuse, recycling and yard trimmings service to comply with State mandates. The potential refuse service adjustment will provide an opportunity for community members to provide valuable input on how refuse service should be provided and the options that are most important to them.

Take our survey to provide your input online.

The City of Glendale currently has 37 permitted haulers that individually report on State mandates and pay Assembly Bill 939 fees.  Single-Family or properties with two to four units are exclusively serviced by the City. All permitted haulers (including the City) compete for all other accounts.  With the help of a consultant the City is determining the best commercial and multi-family service. The following collection alternatives will be considered by the City Council for the future management of the City’s commercial and multi-family solid waste.

Current System






All Permitted Haulers Compete

2-4 Units: Exclusively Serviced by the City’s Public Works Department

5 or More Units: All Permitted Haulers Compete

  • Hauler Choice with 35 Permitted or More
  • More street wear as trucks are wearing streets with no controlled route method

Proposed Systems






Three Exclusive Franchise Zones: Businesses are serviced by private solid waste haulers

Multi-Family Exclusively Served by the City’s Public Works Department

  • Commercial: One permitted hauler in each commercial zone provides all services
  • Multi-Family: City provides all services to properties with two or more units
  • Decrease in haulers


Non-Exclusive Franchise: Five haulers and the City may provide service to any property

  • Open competition Citywide
  • Slight decrease in haulers


Three Exclusive Franchise Zones for Commercial/Multi-Family: One Private Hauler for Each Zone; No City Service

  • Decrease in haulers
  • No City Service for Commercial/Multi-Family Properties
  • Improved street quality


Three Exclusive Franchise Zones for Commercial/Multi-Family: One Hauler for Each Zone: City is Authorized to Compete

  • Decrease in haulers


Citywide Exclusive Franchise: One Hauler provides all services Citywide

  • Largest Hauler Decrease
  • Easier Contract Management


Based upon the City’s data, there are 23,554 single-family, 4,298 multi-family and 1,229 businesses serviced by the City.  Multi-family units can be broken up into the following categories:  2-4 units which are comprised of approximately 1,691 properties and 5 units or more. 


Fiscal Updates

The City of Glendale received $2 million from 39 haulers for 2016 for Assembly Bill 939 fees.  This fee was generated by charging haulers 20% of their gross revenue annually for hauling within the City.  With a hauling system that reduced the number of haulers, the City would need to determine how this revenue would be generated. 


Provide Input

The City has developed an online survey for this for this process, and we greatly value community input.  Click here to provide your input. 


Public Meetings

The following meetings are scheduled to obtain community input on the process.  Attend any of the following meetings to provide your input on the process:






Wednesday, August 23

6 pm

MSB Planning Conference Room

General Evening Forum

Thursday, August 24

10 am

PD Building Community Room

Solid Waste Hauler Update

Tuesday, September 26

3 pm

Council Chambers

City Council Meeting Agenda

Video of City Council meeting

PowerPoint presentation from City Council Meeting

City Council Update


Contact info for the Solid Waste Haulers who attended the Update meeting on August 24, 2017.

In 2013, the City sent out a 5 year franchise letter to all permitted haulers. A copy of the letter can be found here.