Parking Enforcement

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The City of Glendale’s Parking Enforcement Team has established this website to provide our community with a resource that offers information about our services. We are committed to improving the Quality of Life of our community.

Our goal is to efficiently respond to calls for service, and effectively enforce parking laws and regulations that provide for the safe and efficient flow of traffic and parking for our residents and visitors.

To report an emergency or crimes in progress please call 911.

If you require in-person assistance, please visit our customer service desk during normal business hours of 8:00 a.m. - 5:00 p.m. Monday - Friday excluding major holidays. We are located at:

The Glendale Police Department
131 N. Isabel St.
Glendale, CA 91206
MAP

 

Parking Citations

If you have questions regarding your parking citation, you may contact our parking citation service center at (866) 470-3088. Please have your citation information ready when calling.

To make a payment on your parking citation

You have several different options when making a payment for your parking citation.

1. Pay your parking citation online.

  •  Website: https://www.dspayments.com/GlendaleCa. Please have your citation available as you will be required to enter some citation information.
  • Method of payment: Most major credit cards and debit cards displaying the Visa or Mastercard logo.
  • Fee for this service: $3.95.

2. Pay your parking citation over the phone.

  • Payment phone number: (866) 470-3088. Please have your citation available when calling.
  • Method of payment: Most major credit cards and debit cards displaying the Visa or Mastercard logo.
  • Fee for this service: $3.95

3. Pay your parking citation by mail. Do not send cash.

  • Method of payment: Check or money order payable to the City of Glendale. Please be sure to write your citation number on your check or money order. If you were not provided an envelope, please submit payment to the following address:

     

    The City of Glendale
    Parking Enforcement Service Center
    P.O. Box 3214
    Milwaukee, WI 53201-3214

 

How to contest a parking citation

The City of Glendale adheres to the guidelines prescribed by the California Vehicle Code with regard to the contesting of parking citations. Contesting a parking citation is a three step process. In order to participate in this process you MUST adhere to the following guidelines;

1. Administrative Review - You must submit your request within twenty-one (21) calendar days of the date the citation was issued, or fourteen (14) calendar days from the mailing of a Notice of Parking Violation. To contest your citation online, please click here.

2. Administrative Hearing - If your citation was upheld in Step 1, you may proceed with an administrative hearing. Please be sure to carefully follow the instructions on the Administrative Review Decision - Liable form that was mailed to you. State Law requires that you submit payment owed on the citation when proceeding with this step except as provided in Section 40215 (b) of the California Vehicle Code.

Your request and payment must be received no later than twenty-one (21) calendar days of the mailing of the results of the Administrative Review in Step 1. Failing to meet these requirements will result in your citation being upheld and you will have waived your ability to further contest the citation.

3. Court Appeal - If the citation is upheld in Step 2, you may file an appeal of the finding with the Los Angeles Superior Court, 111 N. Hill Street, Los Angeles, CA 90012. You must obtain a Notice of Appeal form from the court. There is a court imposed filing fee of $25 for this process. The appeal must be filed within thirty (30) calendar days of the mailing of the Administrative Hearing officer’s findings. A copy of the appeal must also be filed with the City of Glendale, Office of the City Attorney, located at 613 E. Broadway, Glendale, CA 91206-4394. Your failure to timely file this appeal will result in your waiver to have the matter heard by the court.

If the presiding Judge dismisses your citation, the $25 filing fee along with your parking fine will be refunded to you.

Additional Services

To request a call for service or need general information, please contact our dispatch center 24 hours a day at (818) 548-4840.

To request a temporary no parking sign verification, please call our customer service desk at (818) 548-3131 during normal business hours. For temporary no parking sign posting guidelines please click here.

Frequently Asked Questions

How do I handle a City of Glendale correctable parking citation (C.V.C. 5200 and 5204)?

CVC Sections 5200 and 5204 require vehicle inspection and evidence of violation correction. The fine may be reduced to $10.00 when proof of correction is completed and signed-off by the Glendale Police Department within twenty-one (21) calendar days of citation issuance. To avoid additional penalty the citation must be paid by the due date. If you do not have your original citation, please click here.

I parked in a disabled space and forgot to hang my Disabled Placard. Do I still have to pay the citation?

It is your responsibility to display your Disabled Placard in order to park in a disabled space or anywhere where you may be exempt from certain parking restrictions as provided by law. Disabled placard violations may be reduced to a $25 administrative fee under certain circumstances. To be considered for a fine reduction, you must submit a statement explaining the reason your placard was not properly displayed at time of violation, and send copies of your valid placard, disabled placard ID and driver’s license via the contest process, within twenty-one (21) calendar days of the date of issuance of the parking citation, or fourteen (14) calendar days of the mailing of a Notice of Parking Violation. To contest your citation, please click here.  Failure to contest and submit documentation as stated above will result in the penalty being increased and additional collection activity.

Is it possible to perform community service instead of paying for my parking citation?

Community service is not available to settle your parking citations.

May I get a payment extension on my parking citation?

Payment plans are not available unless you meet the requirements under CVC 40220. Low Income Individuals: CVC 40220 allows for installment payments to qualifying low income individuals who apply within sixty (60) days from the issuance of parking violation, or within ten (10) days after an administrative hearing determination, whichever is later. For more information, including about applying and determining if you qualify, please click here.

I do not have the ability to contest my parking citation online.

If you require in-person assistance, please visit our customer service desk during our normal business hours of 8:00 a.m. - 5:00 p.m. Monday - Friday excluding major holidays. We are located at:

The Glendale Police Department
131 N. Isabel St.
Glendale, CA 91206
MAP

Will I be arrested if I do not pay my parking citation(s)?

You will not be arrested for non-payment of parking citations; however, failure to pay by the due date will result in the penalty being increased and subject you to additional collection activity.

Will my car be towed if I do not pay for my parking citations?

Your vehicle is subject to being impounded should you have five (5) or more outstanding parking citations. In order to retrieve your vehicle you must have current registration, pay all of your outstanding parking citations as well as storage and release fees.

My registration is expired, will my car be towed?

Your vehicle is subject to being impounded and cited if your registration is expired in excess of (6) months.

I paid for my parking citation(s), why do they still show outstanding at DMV?

There is a delay in updating information to the DMV. This process typically takes about 45 days. If you need proof of payment for parking citations in order to register your vehicle, you will need to obtain an “Abstract” for your paid citation(s) from our office to complete your registration.

I sold this car. Why am I still receiving outstanding citation notices in the mail?

If you were the registered owner on file at the time the citation was issued, then you are responsible for the citation. When you sell or transfer a vehicle, you are responsible for notifying the DMV within five (5) days of the sale or transfer. Release of Liability forms are available at the DMV.

I need information for posting signs on private property to detour unauthorized parking.

Section 22658 of the California Vehicle Code explains the requirements for the proper posting of signs and should be reviewed prior to any posting. To view examples of signage please click here.

 

Resources

Glendale Municipal Code

California Vehicle Code (external link)

Holiday Schedule

In accordance with the Glendale Municipal Code Section 3.08.010, the following days shall be deemed as holidays for the purpose if this code:

  1. The first day of January - New Year’s Day
  2. The third Monday in January - Martin Luther King Day
  3. The third Monday in February - President’s Day
  4. The last Monday in May - Memorial Day
  5. The fourth day of July - Independence Day
  6. The first Monday in September - Labor Day
  7. The eleventh day of November - Veteran’s Day
  8. The twenty-fifth day of December - Christmas Day
  9. The day designated by The President of the United States as Thanksgiving Day.
  10. The Friday following the day designated by The President of the United States as Thanksgiving Day.
  11. Any day or part of a day, which may be designated by the council as a holiday.

 

 

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