Sheryl was born in Burbank, California, and raised in Glendale.
Sheryl attended Balboa Elementary School, Toll Middle School and graduated from Hoover High School. She continued her education at Glendale Community College and Emporia State University in Kansas.
In 1997, Sheryl began her career in law enforcement in Kansas at the local police department as a police, fire and emergency medical services trained dispatcher. The agency handled police services including 911 for the city, as well as fire and emergency medical services for the entire county, which is the largest in the state. Sheryl quickly worked her way through training and was soon a certified dispatch trainer. Records functions such as National Crime Information Center (NCIC) entries, notifications and crime bulletins were handled by the dispatch center. Sheryl was designated as the National Crime Information Center (NCIC) and Kansas Bureau of Investigations (KBI) auditor for her agency and was tasked with ensuring accuracy and compliance was maintained.
In 2006, Sheryl moved back to California to be closer to her parents and siblings.
In 2007, Sheryl began her career at the Glendale Police Department as a police communications operator. In 2008, she was appointed as acting trainer for the bureau’s senior program and remained a training officer for three years. In 2010, Sheryl was promoted to Communications Shift Supervisor. As a communications shift supervisor, she was responsible for the day to day supervision of a dispatch team and in charge of the bureaus training program. In 2014, Sheryl was promoted to the position of communications and technology administrator. As the bureau manager, Sheryl was responsible for the oversight and operation of the communications and technology bureaus. As the Primary Safety Answering Point (PSAPS) manager, Sheryl was actively involved with the Los Angeles County area PSAPS. She worked on numerous 9-1-1 and technology related improvements for our department, including next-gen Regional Integrated Next Generation 9-1-1, Emergency Services IP network, text to 9-1-1 and countless software and hardware upgrades.
In 2016, Sheryl began her involvement with the Interagency Communications Interoperability (ICI) system by participating in the operations committee meetings. In 2017, Sheryl was appointed as Glendale’s representative of the ICI System Governance Board. Shortly after her appointment, Sheryl was elected and currently holds the position of vice chair on the ICI System governance board. She is also Glendale’s representative and the chair of the ICI System operations committee. Most recently, Sheryl joined the California Governor’s Office of Emergency Services NG9-1-1 task force as a Los Angeles County Agency representative. Sheryl has also been recognized by our organization for her many accomplishments during her time with the City of Glendale.
Most important to Sheryl is her family. She has been married to her husband Danny for over 20 years and they have 2 sons, Alex and Nate.