Glendale Police officers regularly respond to calls for help from the community when they encounter individuals who have an intellectual, mental, or physical disability.

Community members often make these calls when an individual with a disability and/or their caregiver is in crisis.

To better serve and understand the needs of our community members, the Glendale Police Department implemented a program to allow individuals, caregivers, or family members to voluntarily provide information about a person(s) living in their home suspected of having or who has been diagnosed with an intellectual, mental, or physical disability.

If you choose to provide this information, the Glendale Police Department will use the provided information to help you and/or the individual when officers respond to calls for service at the provided location or involving the individual.

The Glendale Police Department will enter an "Awareness Alert" in its computer dispatch system, and officers will receive relevant information when responding. Glendale Police will not use this information to enforce laws against you or the individual. By providing this information in advance, you are alerting officers to the needs of the people in the residence, which may help officers decide how to best approach the scenario and what potential additional resources to bring. If needed, those resources may include a co-response with trained mental health support professionals who specialize in peacefully resolving critical situations.

To request that the Glendale Police Department keep an Awareness Alert on file, please complete the form below. Someone from the Glendale Police Department's Homeless Outreach & Psychological Evaluation (HOPE) team will call you. As an alternative to the form below, you may fill this form and email it to GPDHope@GlendaleCA.gov or call (818) 548-4015 to schedule an appointment to drop it off in person.