No More Late Fines July2020 1200x600

Borrowing Materials

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Special Notice

Until we reopen…

  • Please keep items you have.
  • Due dates have been extended. No fines and no late fees!
  • Items can be placed on hold and picked up using Curbside Pickup Service. Click to read more.
  • Download the Glendale Library, Arts & Culture mobile app. Borrow our eBooks or magazines, watch a movie, listen to music, or take an online class. Click here to read more.

  • PLEASE NOTE -- Due to COVID-19 health safety precautions, Glendale Library, Arts & Culture will no longer lend or fulfill holds for Pasadena Public Library materials. For assistance with Glendale material requests, please contact Glendale Library, Arts & Culture at 818-548-2021. If you have additional questions or need assistance with Pasadena Public Library material holds or lending, please call Pasadena Public Library at 626-744-4066 or email Pasadena Public Library.


How to Borrow Books and Other Library Materials

Library cards and limits

  • Users must have a current, valid Library borrower's card to check out materials.
  • Adults may borrow a total of 100 items. There are lower limits for some materials. All items are holdable and most items can be picked up using the Central Library Curbside Pickup Service.

Loan periods

  • Materials may be borrowed for 63 days.
  • Materials have automatic renewals.

How to get a Library Card

  • Click here to visit our website and make a library card right away! 
  • Adults are financially responsible for all materials borrowed on their own library cards. Parents or guardians are financially responsible for materials borrowed on their teen or child's library cards.
  • Changes in name, address, telephone number, or email address should be reported immediately.
  • Library cards have no expiration date.
  • Library card privileges are not transferable, and can only be utilized by the registered owner of the library card. Patrons who have items out on their account cannot check them out again on someone else's account unless the other cardholder is present.

Lost or stolen Library Card

  • Report lost or stolen cards immediately: Call Library at 818-548-2021.
  • The Library card replacement is free. Cardholders are responsible for items checked out until the card is reported lost.

eCards and Electronic Resources

  • A valid library card or eCard is required to access electronic resources remotely and borrow eBooks. You can sign up for an eCard at the library's online catalog. Click here to 
  • eBooks and eAudio – Limits vary by online service.

Fines and Fees

  • There are no fines for adult, children or teens materials.
  • A Billing Notice for lost materials is sent at 14 days and 28 days late, and may be sent via email, telephone or letter. Bills for lost materials that are disregarded are referred to a collection agency.
  • Damaged or lost materials will be billed at current replacement value, plus a $8.00 non-refundable processing fee. Patrons are not allowed to replace lost or damaged items on their account with replacements they have purchased, even if it is the exact same item.

Click here for the Library's current schedule of other types of fines and fees for services.

Renewing checked-out items

  • All items may be renewed automatically, unless they are on hold. Book kits and Short Loan (selected children’s items) are not renewable. Renewals may be done online with “Library Account,” using the Library's mobile app, or by phone by calling 818-548-8010.

NOTE: You will be asked to enter your library card number, found on the back of your library card. To renew individual items you will be asked for the item’s library barcode number followed by the pound key. There are instructions on the phone message on identifying the item’s library barcode.

Or, follow these steps to renew items in the LIBRARY ACCOUNT section of the online catalog:

  • Obtain a valid Glendale borrower's card and PIN.
  • In the catalog, click the LIBRARY ACCOUNT tab.
  • Click CHECKED OUT
  • Click the box for all items, or for individual items
  • Click the RENEW button.

Viewing Your Library Account

  • You must have a PIN (Personal Identification Number) to renew items or place holds in the Online Catalog. If you do not have a PIN, apply for one at any Library, Arts & Culture location in person. You will need a valid Glendale or Pasadena borrower's card.
  • You can then sign up for online access to your library account at LIBRARY ACCOUNT. You can change your PIN, see items checked out, renew, place requests, or check the status of your request.

Requesting Items (Placing Holds)

Most items are holdable and can be picked up at the Central Library using Curbside Pickup Service.

Librarians will be happy to place holds for you on the telephone at 818-548-2021. Or, you can place your own holds in the Library catalog, following these steps:

Hold Notification

  • When you request materials, Library staff makes every effort to process your request quickly. Depending on the source, items may take from a few days to many weeks to obtain.
  • Popular materials may have many hold requests waiting. For holds in the online catalog, check your position in the hold queue or ask Library staff for assistance.
  • Occasionally, the Library is unable to locate titles that appear to be available in the online catalog.
  • When your request is filled, we will notify you by email or telephone, depending on the information in your account.
  • Requested library materials are kept on the hold shelves for 7 days.

Interlibrary Loan

InterLibrary Loans are not currently being offered. When InterLibrary Loans resume the process allows you to borrow materials from other library systems. You will need a current Library, Arts & Culture library card. 

  • There is a limit of three Interlibrary Loan requests per week. Interlibrary Loan requests cannot be placed on Glendale library materials.
  • Sometimes the lending library charges a fee for borrowing an item. We must pass these costs along to you. You will be notified if an item will cost money to borrow and you can either accept or decline the order at that point. 
  • You will receive a notification when your interlibrary loan request has been filled. Please note, the process may take several weeks or longer. We will make several attempts to locate your requested material. If unsuccessful, you will be notified by phone or email. 
  • Some items (reference books, rare books, books published in the past year, and audio-visual materials and electronic materials) cannot be obtained through Interlibrary Loan. 
  • Complete the online Interlibrary Loan form here or visit a Library, Arts & Culture location.

Policies

Audiovisual Materials

  • Audiovisual materials include videos, DVDs, books on CD and cassette and language instruction recordings.

Audio Books

  • Audio books count against the 100 item limit but no other special restrictions apply.
 Music CDs
  • Music CDs count against the 100 item limit with the exception of the Brand Library CD box sets which are limited to 10.   

eBooks & eAudioBooks