The Glendale City Council has implemented Phase I of the City’s Water Conservation Ordinance. The change comes after Governor Brown issued Executive Order B-40-17 on April 7, 2017, ending California’s drought state of emergency.
Since the unprecedented water supply shortage of 2015, Glendale Water & Power’s (GWP) customers have saved over 3.6 billion gallons of water, while under various watering restrictions. In response, many customers have transformed their landscaping to more closely match the natural environment, thus helping with continued conservation.
“It is still important to keep conserving and we continue to encourage customers to save water as we have seen it is becoming a way of life.” Said Steve Zurn, General Manager of Glendale Water and Power.
GWP customers are still required to adhere to Glendale’s No Water Waste Policy which prevents watering between 9am and 6pm, and has other water restrictions that are in effect at all times to help prevent the misuse of water. The No Water Waste policy includes:
- Potable water shall not be used for hose washing of hardscapes
- No overspray onto sidewalks or gutters
- Decorative fountains can only be used with recirculation systems
- Customers must fix leaks on their premises within 72 hours
- Irrigation times are between 6 pm and 9 am
- There is no irrigation on windy days, when it is raining, or within 48 hours after it rains
- Vehicle washing is restricted to use of a hand-held bucket and quick rinses using a hose with a positive shutoff nozzle
Click on the links below for tips and information on conservation and water supply and information on programs that can help you save water and money.
Water Citation Information
Glendale Water & Power is currently issuing citations for employee-witnessed Water Ordinance Violations. If you have questions about the citations, you can contact Customer Service at 855-550-4497 or e-mail us at GWPcustomerservice@glendaleca.gov. If you believe this citation was issued incorrectly, you can file an appeal form (and Hardship Waiver form) by using the forms below. All forms and waivers will be reviewed and responded to within two weeks of their receipt. To access the Water Conservation Ordinance please click here.
The mailing address for remittance of the citation penalty payment is:
City of Glendale
c/o Citation Processing Center
P.O. Box 7275
Newport Beach, CA 92658-7275
Below are the links for the Appeal Form and information, and the Advance Deposit Hardship Waiver:
Water Conservation Links and Information
Water Conservation - It's for life.
Save Our Water is a statewide program aimed at helping Californians reduce their everyday water use. This program offers ideas and inspiration for permanently reducing water use – regardless of whether California is in a drought.
Water Saving Tips
Learn what you can do to save water indoors and outdoors.
How to program your irrigation controller
Make sure your irrigation system is set to water on the correct days and times.
Free Conservation Materials
Order free water conservation materials such as table tents and static clings for your business or building. E-mail us at GWPConservation@glendaleca.gov to order.
Glendale Water Wise Gardening
Need help planting a CA Friendly landscape? Visit GlendaleWaterWiseGardening.com to help you transform your water guzzling landscape into a water efficient landscape. This website provides you with access to local gardens with over 200 examples of CA Native landscapes.
Other Helpful Links and Information
Bewaterwise.com - Information & tips on water conservation, irrigation systems, and CA native plants
GWP Water Supply Information
Important Information on Disinfection Changes
If you live in the area of Northern Glendale above Oakmont Golf Course in the Verdugo Canyon, including Montrose and La Crescenta, and only if you receive water from Glendale Water and Power, please note that GWP will be switching from chlorine to chloramines to disinfect the water on June 1, 2012. Below are answers to common questions about chloramines.
- Fact Sheet: Aquatic Pets
- Fact Sheet: Aquatic Pets (Spanish)
- Fact Sheet: Aquatic Pets (Armenian)
- Fact Sheet: Kidney Dialysis Patients
- Fact Sheet: Kidney Dialysis Patients (Spanish)
- Fact Sheet: Kidney Dialysis Patients (Armenian)
Customer Participation and Assistance
Comments from the public are welcome and may be presented at the City's Water and Power Commission meetings held the first Monday of every month, at 4:00 PM, in the Glendale City Council Chambers, 613 E. Broadway Avenue.
If you have any questions regarding the quality of your drinking water or would like more information about Glendale water, please write to
Glendale Water and Power
141 N. Glendale Ave.
Glendale, CA 91206
More information about contaminants and potential health effects can be obtained by calling the U.S. Environmental Protection Agency's Safe Drinking Water Hotline at 1-800-426-4791.
Translation Services Available
This information is very important. Please have someone translate it for you or contact the City for a translation as follows:
Esta informacion es muy importante. Por favor pidale a alguien que se lo tradusca. O llame a la Ciudad para traduccion. Leonardo Bocanegra (818) 548-2062.
Այս տեղեկությունը շատ կարվոր է: Խնդրում ենք, որ մեկին թարգմանէլ տաք այն: Aneta Badalian (818) 548-3874