GWP's New & Improved Customer Service Portal Is Now Available!
Glendale Water & Power is excited to announce the launch of MYGWP, our new and improved billing and payment portal. This new portal is more user-friendly and has upgraded and improved customer service tools, along with payment and billing services. Some of the features are:
- View, print, or download your bills
- Go green and enroll in paperless billing
- View payment history
- Make a quick payment
- Set up a payment plan
- Start, Transfer, or Stop Service
- Sign up for AutoPay
Customers Using GWP’s old Online Billing and Payment System
Customers using GWP’s old Online Billing and Payment system will need to re-register and establish a new username and password for MYGWP. Please have your account number, and your mailing address zip code, and use the link below. Your current registered email address will remain the same. If you receive both eBill, and paper bills, you will no longer receive paper bills. If you prefer receiving paper bills, you may make the change once you log-in to your account.
Customers New to GWP’s Online Payment & Billing System
If you are registering for MYGWP for the first time you will need your GWP account number and mailing address zip code and you must provide an email address.
The preferred web browser for MYGWP portal is Chrome, Firefox, and Safari. Please do not use Internet Explorer.
The same email address cannot be used to register multiple MYGWP usernames. Please contact us to discuss the possibility of joining your accounts for ease in viewing under one username. The MYGWP portal can be accessed from any device including phones and tablets. Please make sure to bookmark the MYGWP link for easier access.
If you have any questions regarding your account, please contact Customer Services at GWPCustomerService@glendaleca.gov or 1-855-550-4497.