Glendale Water & Power

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To Our Customers Who Are Federal Government Employees

The City of Glendale would like to express its support for all Glendale Water & Power (GWP) customers who are employed by the United States Government, and are impacted by the ongoing shutdown of the many branches and departments of the Federal system. GWP understands that these are trying times for you and your families, and wants to offer assistance in whatever small way that it can to help ease the burden you are facing. In that regard, this is to remind you that GWP offers its customers, who face these and similar challenges, the opportunity to arrange temporary deferral and payment plans on their utility bills as they work through their difficulties. 

We encourage those who are interested to reach out to a representative from GWP to discuss the options that are available to help you. For details please visit, www.GlendaleWaterAndPower.com, or contact GWP directly either by e-mail at GWPCustomerService@Glendaleca.gov or by calling 1-855-550-4497.

Thank you for everything that you do for our Country.

Sincerely,

Mayor Zareh Sinanyan, Councilmember Vrej Agajanian, Councilmember Paula Devine, Councilmember Vartan Gharpetian, Councilmember Ara Najarian


Don't Fall Victim to Utility Scams

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Utility fraud calls and scams can be convincing. Anyone can be at risk of getting scammed, but by knowing our procedures you can help prevent fraud and stay safe from scammers that want to steal your information. Below are some safety procedures to keep in mind:

  • We never ask for payments over the phone or at your home or business. Over the phone payments can only be made through our IVR system, never with a live person. If you receive a call asking to pay, hang up immediately.
  • We never visit residential customers to solicit program enrollment.
  • We never enter a home to check water quality. All water quality visits are scheduled with customers and the water is tested outdoors. No need to be present at the time of testing. 
  • All GWP employees carry photo identification and will display it when asked.

If you notice any suspicious activity near your residence or are contacted by someone collecting money or impersonating City personnel, please contact the Glendale Police Department at 818-548-4911 immediately. For more information on how to stay safe from scams click here.

 


Click here for more information on GWP's Request for Proposal (RFP) for Local and Regional Renewable, Low-Carbon, and Zero Carbon Energy and Capacity Resource Options to Serve the City of Glendale.


Proposed Biogas Renewable Generation Project

The Biogas Renewable Generation Project will generate approximately 12 megawatts of renewable green energy for the City of Glendale on a three-acre portion of the City landfill. The Proposed Project would beneficially utilize the naturally recurring landfill gas locally without having to transport the gas offsite. This naturally occurring renewable fuel will generate electric energy for local consumption. For more information about this project, please visit GlendaleBiogasGeneration.com


Proposed Grayson Repowering Project

Click here to learn more about the Proposed Grayson Repowering Project.



Receive a FREE Smart Thermostat and In-Home Display!

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Enroll in Glendale Water & Power's In-Home Display and Thermostat Program to receive a Smart Thermostat and real-time energy and water display. Eligible customers will receive the CEIVA Homeview display, smart thermostat, and installation at no cost! Now you can control your thermostat and monitor your home's energy and water use from anywhere, and save money in the process. Click here to sign up


Download GWP's Mobile My Connect App!

GWP Mobile My Connect is an interactive app that helps customers better manage their energy and water use on their smartphone, tablet or computer. Download the app today to view and pay your bills, see near real-time water and electric usage, set budget goals, submit services requests, report outages, send messages to GWP, and access solar panel and electric vehicle information. The app is available through the App Store or Google Play. Click here for more information & to download the app. Watch the video below to learn more.