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The Verdugo Fire Communications Center is a regional 9-1-1 Public Safety Answering Point, serving the residents of 13 cities throughout Los Angeles County, committed to being the FIRST first responder during an emergency.

Verdugo is committed to exceptional service, guided by its motto: “Decisive Action, Steadfast Support.”

Yearly Incident Data:

Year Incidents
2020  75,985
 2021  79,756
 2022  87,976
2023 89,515
2024 98,127

2024 Call Statistics:

Total number of calls answered: 175,906

Daily average: 482

Busiest day: March 14, 2024 - 856 calls received

Busiest hour: March 14, 2024, 8:00 AM – 66 calls

Answer time: 98.05% of calls answered within 20 seconds (California standard: 95%)