City of Glendale, CA
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The Verdugo Fire Communications Center is a regional 9-1-1 Public Safety Answering Point, serving the residents of 13 cities throughout Los Angeles County, committed to being the FIRST first responder during an emergency.
Verdugo is committed to exceptional service, guided by its motto: “Decisive Action, Steadfast Support.”
Yearly Incident Data:
| Year | Dispatched Incidents |
| 2021 | 79,756 |
| 2022 |
87,976 |
| 2023 | 89,515 |
| 2024 |
98,127 |
| 2025 | 101,776 |
2025 Call Statistics:
Total number of calls answered: 162,167
Daily average: 444
Busiest day: January 7, 2025 - 2,121 calls received
Busiest hour: January 7, 2025, 7:00 PM – 321 calls
Answer time: 97.65% of calls answered within 20 seconds (California standard: 95%)