City of Glendale, CA
Home MenuVerdugo Fire Communications Center
The Verdugo Fire Communications Center is a regional 9-1-1 Public Safety Answering Point, serving the residents of 13 cities throughout Los Angeles County, committed to being the FIRST first responder during an emergency.
Verdugo is committed to exceptional service, guided by its motto: “Decisive Action, Steadfast Support.”
Yearly Incident Data:
| Year | Incidents |
| 2020 | 75,985 |
| 2021 | 79,756 |
| 2022 | 87,976 |
| 2023 | 89,515 |
| 2024 | 98,127 |
2024 Call Statistics:
Total number of calls answered: 175,906
Daily average: 482
Busiest day: March 14, 2024 - 856 calls received
Busiest hour: March 14, 2024, 8:00 AM – 66 calls
Answer time: 98.05% of calls answered within 20 seconds (California standard: 95%)
