Our Motto, Mission, Values & Vision

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Our Motto

Courtesy & Service
Our Mission
The mission of the Glendale Fire Department is to protect life and property by providing the highest level of service to the community.
Our Values
  • Excellence in Service – In Everything We Do
  • Integrity – Maintain the Community’s Trust: Citizens First
  • Approachability – Our Door Is Always Open
  • Respectful – To Those We Serve and Each Other
  • Communication – Actively Listening and Sharing: Who We Are and What We Do
  • Professionalism – Maintaining the Highest Standard While Seeking Improvement
Our Vision
  • That we are widely recognized as a department which demonstrates excellence in the delivery of its services.
  • That we honor our community’s trust by demonstrating our commitment to duty.
  • That we strive to continually improve services and programs to the community, ensuring they are made available and are clearly understood by our stakeholders.
  • That we proactively identify and analyze our community’s risks, thereby maintaining an efficient response model.
  • That we build strong relationships and consistent collaboration with our regional partners and support agencies.
  • That our internal culture reflects a diverse, respectful and professional atmosphere, nurtured by cooperative and evolving internal communication processes.
  • That comprehensive training, employee development and succession planning will ensure the future success of our fire department.
  • That we effectively manage our resources and utilize technology to continually improve our programs.
  • That our leadership and workforce will hold one another accountable for honoring our mission and values, while continuously striving to reach our goals.
  • That the Glendale Fire Department will consistently exceed the expectations of our community.