Beeline is committed to providing excellent services to all customers, including passengers with disabilities. Beeline’s entire fleet is fully accessible and complies with the Americans with Disabilities Act (ADA) of 1990. All buses are wheelchair and mobility aid accessible. All Beeline buses are equipped with a ramp at the front door and low floors for easy boarding. Buses can “kneel” close to the curb to make it easier to step on and off the bus.
Arriving buses will display their route number and destination at the front of the bus above the driver window and on the side of the bus next to the curb. The bus will also audibly announce the route number and destination when it arrives at the stop.
All mobility devices are welcome on board as long as the bus is able to accommodate them. There are two wheelchair securement positions on each bus. If they are occupied, we will stop and let you know to catch the next bus. During the trip, wheelchairs and scooters must be secured with the restraint equipment provided. Persons using three wheel scooters will be asked to transfer to a seat for their safety.
Priority Seating Areas inside buses are designated for seniors and riders with disabilities. Able passengers will be asked to make these seats available as needed.
On board, the bus will display the next stop along each route and will announce the stop and transfer locations to other bus routes.
For those passengers with mobility impairments, buses are equipped with a kneeling feature and a ramp at the front door. You do not need to use a wheelchair or other mobility device or mobility aid to request the bus to kneel or to have the ramp deployed. Ask for the service anytime you need a little extra help to board or exit the bus.
When the bus kneels, the entrance to the front bus door is lowered about six inches to get closer to the curb and sidewalk. This makes it easier for many people when stepping from the sidewalk to the bus entrance.
Assistance for Passengers Who are Blind
For those passengers who are blind, each bus is equipped with a talking bus system. When each bus arrives at the bus stop, the bus announces the bus route and destination to those passengers waiting at the bus stop.
Once on board the bus, the bus will announce the next bus stop and transfer information to other Beeline or Metro routes.
Assistance for Passengers Who are Deaf
For those passengers who are deaf, each bus is equipped with an electronic messaging system. Each bus has an easy to read electronic head sign showing the route number and destination of the bus. As the bus approaches the bus stop an electronic message sign by the front door displays the route number and destination of the bus.
Once on board the bus, an electronic messaging sign will display the date, time, and next bus stop and transfer information to other Beeline or Metro routes.