Warning Regarding Solar Program Marketing
This time of year many of our customers might be receiving postcards, flyers or mailers encouraging them to install solar panels with the promise of having $0 on their GWP bill. These companies might also be using the GWP logo, a copy of a customer's bill to enroll them into a “solar rebate” program. GWP would like to remind you that it DOES NOT contract with any solar vendor or company to promote or enroll customers in our Solar Solutions program, nor do we lend our logo to be used on such marketing materials. GWP also does not sell or share any customer's account or billing information for marketing purposes.
Glendale Is in Phase III of Mandatory Water Conservation
California is in its 4th year of exceptional drought. Governor Jerry Brown issued an Executive Order on April 1, 2015 directing the State Water Resources Board to implement mandatory water reductions to reduce water usage by 25 percent statewide. Glendale is now in Phase III of its Mandatory Water Conservation Ordinance. Customers can only water landscapes on Tuesdays and Saturdays for no more than 10 minutes at each watering station.
We appreciate all that our residents have done to conserve water, and we urge you to keep conserving and changing habits that lead to more conservation. Learn more about the water shortage and what you can do to save water click here. Customers can now also take advantage of Metropolitan Water District's Turf Replacement Program, click here for more information.
We are also conserving and leading by example
GWP recently stopped its Parcher Plaza wall water feature in order to conserve water. It will eventually turn into a CA Friendly planter. We have put in a drought tolerant CA Friendly Garden across from the wall feature and will continue to do more of these demonstration type gardens around the City. We are working with our Parks department and have stopped watering medians that were using potable water.
Quality Assurance Program
Glendale Water & Power field crews will be checking electric and water meters as part of our quality assurance program. Crews will be wearing GWP uniforms, with quality control vests, they will be carrying easily identifiable and proper GWP identification and driving GWP trucks.
Download GWP's First Mobile App!
The new free mobile app, called GWP – Mobile My Connect is a new and interactive app to help customers better manage their energy and water usage on their SmartPhone, tablet or computer. Download the app today to view and pay your bills, see near real time water and electric usage, set budget goals, submit services requests, report outages and send messages to GWP and access solar panel and electric vehicle information.
This mobile app is available through the Google Play and the Apple Store and is only available to the first 2,000 customers that download it.For more information on the app, to download and see the user guide click here.
Learn more about GWP's New Mobile App called Mobile My Connect. Watch our video below.
Water Wise Gardening - Learn how to be a water wise gardener.
Our six min video covers conservation, the Glendale Water Wise Gardening website and how you can create a drought tolerant landscape that saves you money and water.
Turf Replacement Program - Receive Rebates for Replacing Your Grass
Save water and money by replacing your thirsty lawn with CA Friendly Plants. The Turf Replacement Program provided by the Metropolitan Water District provides a rebate of $2.00 per square foot to customers that replace grass with CA Native Plants. Click here for more information and to reserve your rebate prior to starting.
Learn About The High Quality Water We Deliver to You
What You Need To Know About Utility Fraud Calls
Utility fraud calls and visits can be convincing. Don’t fall victim to these types of scams. Know GWP’s procedures. If you have a suspicion always call GWP to verify (818) 548-3300. Your safety and security is our priority. Click here for more information.