Please be advised that we will be performing system maintenance from Friday, Feb 16 at 5:00 p.m. through Sunday, Feb 18 at 5:00 p.m. During the maintenance, account information and payment features will not be available through the online Customer Access website, the GWP Mobile MyConnect App, and through the GWP automated phone payment system.
After February 18, please update your old bookmarks or shortcuts of the account log-in webpage because those will not work anymore.
We apologize for the inconvenience.
Click here to view the Proposed Grayson Repowering Project presentation to the Glendale City Council from February 6, 2018
Watch our most current video on the Grayson Repowering Project below. For more information on the proposed project visit GraysonRepowering.com
Don't Fall Victim to Utility Scams
Utility fraud calls and scams can be convincing. Anyone can be at risk of getting scammed, but by knowing our procedures you can help prevent fraud and stay safe from scammers that want to steal your information. Below are some safety procedures to keep in mind:
- We never ask for payments over the phone or at your home or business. Over the phone payments can only be made through our IVR system, never with a live person. If you receive a call asking to pay, hang up immediately.
- We never visit residential customers to solicit program enrollment.
- We never enter a home to check water quality. All water quality visits are scheduled with customers and the water is tested outdoors. No need to be present at the time of testing.
- All GWP employees carry photo identification and will display it when asked.
If you notice any suspicious activity near your residence or are contacted by someone collecting money or impersonating City personnel, please contact the Glendale Police Department at 818-548-4911 immediately. For more information on how to stay safe from scams click here.
Proposed Grayson Repowering Project
GWP is proposing to repower the Grayson Power Plant. Repowering is a common term among electric utilities that refers to rebuilding power plants by taking an old generating unit out of commission, dismantling it, and building a new, modern one at the same plant. A majority of the facilities located at the Grayson Power Plant were completed between 1941 and 1977, and are proposed to be replaced with more reliable, efficient, flexible, and cleaner units and related facilities and infrastructure. The repowering would help maintain reliable service, reduce Glendale's reliance on imported power, and help comply with state regulations on renewable energy. For more information about the project visit GraysonRepowering.com
Proposed Biogas Renewable Generation Project
The Biogas Renewable Generation Project will generate approximately 12 megawatts of renewable green energy for the City of Glendale on a three-acre portion of the City landfill. The Proposed Project would beneficially utilize the naturally recurring landfill gas locally without having to transport the gas offsite. This naturally occurring renewable fuel will generate electric energy for local consumption. For more information about this project, please visit GlendaleBiogasGeneration.com
Receive a FREE Smart Thermostat and In-Home Display!
Enroll in Glendale Water & Power's In-Home Display and Thermostat Program to receive a Smart Thermostat and real-time energy and water display. Eligible customers will receive the CEIVA Homeview display, smart thermostat, and installation at no cost! Now you can control your thermostat and monitor your home's energy and water use from anywhere - and save money in the process. Click here to sign up
Download GWP's First Mobile App!
The free mobile app, called GWP – Mobile My Connect is an interactive app to help customers better manage their energy and water use on their SmartPhone, tablet or computer. Download the app today to view and pay your bills, see near real time water and electric usage, set budget goals, submit services requests, report outages and send messages to GWP and access solar panel and electric vehicle information. The app is available through the Google Play and the Apple Store. For more information, to download and see the user guide click here. To learn more about GWP's New Mobile App called Mobile My Connect. Watch our video below.