We will be performing system maintenance on Thursday, April 26 form 6:00 pm - 7:00 pm. During the maintenance, account information and payment features will not be available through the online Customer Access website, the automated phone payment system, or the GWP Mobile My Connect and customer web portal.
We apologize for the inconvenience.
The City of Glendale is proposing rate adjustments for its water and electric rates after conducting a Cost of Service Analysis (COSA) on electric and water services to our customers. The COSA took into consideration the operating costs, capital needs, and regulatory requirements for the electric and water sections of the utility and calculated a rate structure recommendation for City Council to consider and vote on May 22, 2018.
Customers were mailed a Prop. 218 notice the first week of April to notify them of the proposed water rate adjustments. There will be two community meetings and a GWP Commission meeting to discuss the proposed electric and water rate structures. Please join us at any one of these meetings to learn about the proposed rate structure and how it affects your municipal utility bill.
Wednesday, May 2, 2018, 6:00 p.m. – 7:30 p.m.
Adult Recreation Center, 201 E. Colorado St., 91205
Thursday, May 3, 2018, 6:00 p.m. – 7:30 p.m.
Sparr Heights Community Center, 1613 Glencoe Way, 91208
GWP Commission Meeting, Monday, May 7, 2018, 4:00 p.m.
City of Glendale Council Chambers, 613 E. Broadway, 2nd Floor, 91206
The Proposition 218 Notification of Proposed Rate Restructuring and Adjustments to Water Rates and Charges can be found here
The Final Environmental Impact Report (EIR) for the Proposed Grayson Repowering Project can be found here
The Final Mitigated Negative Declaration (MND) for the Proposed Biogas Renewable Generation Project can be found here
The Final EIR for the Grayson Repowering Project may also be reviewed in person at the following locations:
City of Glendale Community Development Department Planning Division
633 East Broadway, Room 103
Glendale, CA 91206
Downtown Central Library
222 E Harvard St.
Glendale, CA 91205
City of Glendale Water & Power Administration
141 N. Glendale Ave., Level 4
Glendale, CA 91206
The Glendale City Council meeting for the Final EIR on the Proposed Grayson Repowering Project will be held on April 10, 2018
Click here to view the Proposed Grayson Repowering Project presentation to the Glendale City Council from February 6, 2018
Watch our most current video on the Grayson Repowering Project below. For more information on the proposed project visit GraysonRepowering.com
Don't Fall Victim to Utility Scams
Utility fraud calls and scams can be convincing. Anyone can be at risk of getting scammed, but by knowing our procedures you can help prevent fraud and stay safe from scammers that want to steal your information. Below are some safety procedures to keep in mind:
- We never ask for payments over the phone or at your home or business. Over the phone payments can only be made through our IVR system, never with a live person. If you receive a call asking to pay, hang up immediately.
- We never visit residential customers to solicit program enrollment.
- We never enter a home to check water quality. All water quality visits are scheduled with customers and the water is tested outdoors. No need to be present at the time of testing.
- All GWP employees carry photo identification and will display it when asked.
If you notice any suspicious activity near your residence or are contacted by someone collecting money or impersonating City personnel, please contact the Glendale Police Department at 818-548-4911 immediately. For more information on how to stay safe from scams click here.
Proposed Biogas Renewable Generation Project
The Biogas Renewable Generation Project will generate approximately 12 megawatts of renewable green energy for the City of Glendale on a three-acre portion of the City landfill. The Proposed Project would beneficially utilize the naturally recurring landfill gas locally without having to transport the gas offsite. This naturally occurring renewable fuel will generate electric energy for local consumption. For more information about this project, please visit GlendaleBiogasGeneration.com
Receive a FREE Smart Thermostat and In-Home Display!
Enroll in Glendale Water & Power's In-Home Display and Thermostat Program to receive a Smart Thermostat and real-time energy and water display. Eligible customers will receive the CEIVA Homeview display, smart thermostat, and installation at no cost! Now you can control your thermostat and monitor your home's energy and water use from anywhere - and save money in the process. Click here to sign up
Download GWP's First Mobile App!
The free mobile app, called GWP – Mobile My Connect is an interactive app to help customers better manage their energy and water use on their SmartPhone, tablet or computer. Download the app today to view and pay your bills, see near real time water and electric usage, set budget goals, submit services requests, report outages and send messages to GWP and access solar panel and electric vehicle information. The app is available through the Google Play and the Apple Store. For more information, to download and see the user guide click here. To learn more about GWP's New Mobile App called Mobile My Connect. Watch our video below.