Think. Act. Save.
We All Have The Power!
GWP announced its new energy conservation campaign "Think. Act. Save. We all have the Power!” The campaign encourages energy conservation among all its residential and commercial customers in order to prevent possible power outages as a result of the shortage of natural gas from the Aliso Canyon storage facility.
For energy saving tips to help prevent outages and information on rolling outages click here.
For more information on Aliso Canyon and why we need to conserve more energy this summer click here.
Glendale is now in Phase II of Mandatory Water Conservation
Thanks to improvements in California's water supply and conservation efforts by our customers, Glendale has moved to Phase II of Mandatory Water Conservation. This limits outdoor watering to Tuesdays, Thursdays, and Saturdays for no more than 10 minutes at each watering station.
We appreciate all that our residents have done to conserve water, and despite the ease in the guidelines, we still encourage you to keep conserving.
- For tips and information on how you can save water click here.
- Tips to help you reprogram your irrigation controller.
- To anonymously report water waste call GWP’s water waster hotline at (818) 550-4426 or submit an online form.
- For information regarding the Drought Charge, click here. The drought charge will be temporarily removed between October 1, 2016 and February 28, 2017.
- For information about water citations and appeals click here.
Utility Fraud Calls Are Still Very Common
Utility fraud calls and visits can be convincing. Don’t fall victim to these types of scams. Know GWP’s procedures. If you have a suspicion always call GWP to verify (818) 548-3300. Your safety and security is our priority. Click here for more information on how to educate family and employees to not be pressured to pay even with threats that water and power services will be shut off.
Mylar Balloon Safety
Mylar balloons, while festive, are dangerous and the cause of several power outages in Glendale each year. That’s because the balloons are conductive and when released into the sky can get caught in high voltage power lines. The metallic coating is a conductor for electricity and when entangled in power lines, causes short-circuits, resulting in outages and damages to equipment jeopardizing the public’s safety, loss of revenues for businesses and major inconvenience to residential customers. We urge customers to stay safe during Mother's Day celebrations and upcoming graduation ceremonies by following these mylar balloon safety tips.
Creating Strategic Partnerships to Transition GWP to the Utility of Tomorrow
View our video that covers the tools that are available to our customers through our utility modernization efforts.
Download GWP's First Mobile App!
The free mobile app, called GWP – Mobile My Connect is an interactive app to help customers better manage their energy and water use on their SmartPhone, tablet or computer. Download the app today to view and pay your bills, see near real time water and electric usage, set budget goals, submit services requests, report outages and send messages to GWP and access solar panel and electric vehicle information. The app is available through the Google Play and the Apple Store. For more information, to download and see the user guide click here. To learn more about GWP's New Mobile App called Mobile My Connect. Watch our video below.
Quality Assurance Program
Glendale Water & Power field crews will be checking electric and water meters as part of our quality assurance program. Crews will be wearing GWP uniforms, with quality control vests, they will be carrying easily identifiable and proper GWP identification and driving GWP trucks.