Emergency Medical Services

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1The mission of the Glendale Fire Department Emergency Medical Services (EMS) Section is to provide the highest and most compassionate level of life support services to the community. Over 82% of the department's incidents are medical in nature. When a call for medical assistance is received, a Paramedic Engine staffed with two paramedics is dispatched to the location, accompanied by a Basic Life Support (BLS) Ambulance staffed with additional personnel to assist with transportation of the patient.

All sworn fire personnel are trained and certified Emergency Medical Technicians, and many have received substantial additional medical training to earn the title of Paramedic. All nine Glendale Fire Engines are staffed with two paramedics at all times to provide the citizens of Glendale with an exemplary level of medical response. Our emergency medical service providers are always on duty for you, 24 hours a day, 7 days a week, 365 days a year.

Emergency Medical Services (EMS)Staff
BC Rifino      Dr. Loza-Gomez 2015
Battalion Chief
Vince
 Rifino
(EMS Director)
Captain
Andrew
Gano
(EMS Coordinator)

 
Dr. Angelica Loza-Gomez
(Medical Director)

 

GlendaleMedicSM Glendale Medic is a voluntary membership program for paramedic services and emergency ambulance transportation. Every dollar received by Glendale Medic is used to improve your local paramedic system. 

AMBULANCE OPERATOR

Over 80% of Glendale Fire Department’s calls are medical. Part-time Ambulance Operators respond with sworn personnel, providing assistance as needed and transporting patients to local hospitals.  Shifts are usually either 12 hours or 24 hours in duration and currently follow the A/B/C platoon model, working 7 days of a 10-day cycle per month.

 

EMERGENCY MEDICAL RESPONSES

A Paramedic Engine responds from each of the nine Fire Stations around the city. Each Paramedic Engine is staffed with two highly trained paramedics. A paramedic is also on each of the department’s three Ladder Trucks as staffing permits. Basic Life Support (BLS) Ambulances are strategically placed throughout the city at Stations 21, 22, 25, 26, 27 and 29 to provide transport to local hospitals. This response model allows the Glendale Fire Department to provide enhanced emergency medical services to all areas of the city.



FREQUENTLY ASKED QUESTIONS - regarding billing, request for records, Los Angeles County rates, and more.

WHEN TO CALL 911 - DO'S AND DONT'S

  • DO call if you are experiencing any emergency situation.
  • Do not dial 9-1-1 for a non-emergency. Instead, dial the agency's listed 7-digit non-emergency telephone number.
  • Do not program 9-1-1 into your auto-dial telephone.
  • Do not dial 9-1-1 to "test" your phone or the system.
  • Do not hang up until the call-taker tells you to. Follow any instructions the dispatcher gives you, such as meeting the officers at the door, or flagging down the firefighters at the curb.
  • Do not hang up the telephone if you dialed 9-1-1 in error. Instead, stay on the line and explain to the dispatcher that you dialed by mistake and that you do not have an emergency.

 


AMBULANCE RATES (LA County General Public Ambulance Rates)

Get the Rate Schedule effective July 1, 2016. CLICK HERE to download schedule.

*Effective Feb. 1, 2017, there will be a non-refundable Service Fee of 2.5% assessed for the credit/debit card payments

For specific site location/placement – please contact EMS at (818) 548-6471


PATIENT PRIVACY NOTICE

 

Federal law, as stated in H.I.P.A.A. (Health Insurance Portability Accountability Act), requires all health care providers to distribute a copy of that providers statement of use and disclosure of all acquired protected health information. Click here to download the Glendale Fire Dept Patient Privacy Policy


 

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