Management Services is the Department through which the City Manager, chief administrative officer, directs and coordinates the business affairs of the City. The Management Services Staff works closely with the City Council, recommending policy alternatives and assuring the proper and efficient implementation of Council-approved policies, programs and directives. Three other key elements of this office are:
- The Public Information Office, which oversees the dissemination of information to the public through various publications and the City's Government Access Channel, GTV6. The Public Information Offices also serves as a liaison with the members of the media and oversees the City's local cable Franchise Agreement.
- Economic Development maintains positive business relationships with companies based in Glendale and assists in recruiting and relocating those interested in moving to the city.
- The Internal Audit staff, which is responsible for overseeing City operations to safeguard assets and ensure that business is conducted in an efficient and cost-effective manner.
Scott Ochoa, City Manager
Scott Ochoa has served as Glendale City Manager since January 2012.
Scott began his career in local government as an intern with the City of Monrovia in 1993, while in his senior year at Claremont McKenna College. After graduating from CMC with a Bachelor of Arts in Government later that year, Ochoa earned a fulltime position with the City. He continued to work for Monrovia during the day while pursuing a Master’s Degree at the USC School of Public Administration at night. In 1996, Ochoa earned his MPA with an emphasis in public sector entrepreneurship. By 1999, Ochoa had continued to rise through the organization and was appointed Assistant City Manager. In 2003, Ochoa’s duties expanded to include those of Assistant Executive Director of the Monrovia Redevelopment Agency, helping lead the community’s redevelopment and economic development efforts.
In March 2004, Ochoa was appointed by the Monrovia City Council as City Manager. Ochoa was responsible for the day to day operations of the City, under the general direction of the City Council. During his tenure, Monrovia continued its aggressive economic development program, worked to balance quality of life issues with fiscal constraints and development pressure, and restructured the organization to meet the challenges of the rapidly changing business environment.
Upon the retirement of long-time Glendale City Manager Jim Starbird, Ochoa submitted his name to be considered for the post. Glendale is seen by many as the premiere local government organization in this region. Having admired the community and the City’s achievements over the years, Scott was anxious to put his experiences and expertise to the test as Glendale City Manager. In the fall of 2011, the Glendale City Council granted Ochoa the opportunity and honor to serve the community when they selected him as the new City Manager at the conclusion of an intensive recruitment process.
Over the last 18 months, Ochoa has hit the ground running by learning City operations and forging community partnerships. Blessed with a supportive City Council and an expert Management Team, Ochoa is quickly integrating himself into the fabric of Glendale. His management philosophy is predicated on exceptional customer service, values-based management, and precision execution.
Scott is active in the community he serves, supporting and participating in several community groups including the Glendale Kiwanis Club, Glendale YMCA and Ascencia. He has also served as an adjunct instructor at USC’s School of Planning Policy and Development. Scott and his wife live in Glendale with their two children.
Yasmin K. Beers, Assistant City Manager
Yasmin Beers currently serves as the Assistant City Manager for the City of Glendale. Yasmin serves as the Chief Operating Officer overseeing approximately 1,600 employees serving in Police, Fire, Public Works, Parks, Library Arts and Culture to name a few, including a reliable utility department in Glendale Water and Power. She is responsible for City-wide budget oversight, employee relations, the Capital Improvement Program, policy management, and performs as an Administrative Hearing Officer for the City.
Yasmin attended and graduated from Hoover High School. She earned a Bachelor of Arts degree in Political Science from the California State University, Northridge; and a Master’s degree in Organizational Leadership from Woodbury University.
Yasmin began her career with the City of Glendale in 1987 as a part-time employee in the Library Department while in high school and college. Since that time she has held different positions and was appointed Deputy City Manager in in 2000. In 2010 she was appointed Assistant City Manager and served briefly as the Interim City Manager.
Yasmin has been a member of Soroptimist International of Glendale since 1995. She served as President in 1999/2000. She is also a board member of Glendale Healthy Kids. She is a past board member of the Salvation Army and the American Red Cross. In 2011 the Glendale Chamber of Commerce recognized Yasmin as Woman of the Year; and in 2013 she was the recipient of The Armenian American Woman of Excellence Award; a tribute to her core values that represent her civic responsibilities, volunteerism and community service.
Yasmin and her husband Dan live in Glendale with their two children.
John Takhtalian, Deputy City Manager
Having started his career in 2002 as a part-time Administrative Assistant for the City Manager’s Office, John has had the opportunity to serve in a number of different operational capacities within the City’s organization. Over the years, he has held a number of different titles including Administrative Associate, Administrative Analyst, Assistant to the City Manager, and most recently, Deputy City Manager. In addition, he has had the pleasure of serving a number of interim and acting roles including Interim Chief Information Officer, Acting General Manager of Glendale Water & Power, and Interim Integrated Waste Administrator.
Through his daily interactions, John has had the privilege of working closely with every City operation, as well as with a great number of community-based organizations throughout the Glendale community. As such, he is a firm believer that the lasting relationships that have been developed with residents and colleagues alike have played a fundamental role in his ability to effectively serve the community. In turn, this exposure has provided him with an enormous level of respect for what each and every person within the community contributes towards the overall success of Glendale.
Aside from managing a variety of special projects, John is primarily responsible for assisting the City Manager and Assistant City Manager in carrying out the directives of the Glendale City Council, and oversees the overall operations of the City Manager’s Office. He is also responsible for providing high-level staff support to Glendale’s elected officials and serves as a liaison with various intergovernmental agencies.
John holds a Bachelor of Science Degree in Business Administration and a Master of Arts Degree in Public Administration from California State University, Northridge. He and his wife have been married since 2003 and reside in Glendale with their two young children.