Frequently Asked Questions

Expand/Contract Questions and Answers

  • How does GWP reconcile or justify the electric rate increase proposal with government's assessment of COLA. And how do you expect average family especially those retired and or on fixed income to cope with these rate increases. As you know average family's disposable income has been shrinking every month while utility and other daily essential expenses continue to be on constant rise.
  • Why can’t we be out of compliance for investing in renewable energy and refuse to pay penalty?
  • How much of the increase is going to IBEW?
  • Can't you along with all of us keep prices down during these trying economic times? What are those costs associated with supplying power and what percentage of those costs goes to increased salaries of the top executives? Will you publish those salaries?
  • Is there an online breakdown of GWP expenses/income that we can all look at? Is there an easy visual to explain where every dollar goes and why?
  • What portion (designated percentage and projected revenue estimate) of the proposed rate increases will be transferred to the city’s general budget? What portion (designated percentage and projected revenue estimate) of the proposed rate increases will be used to cover the budget shortfalls in the smart meter/smart grid program?
  • How do you justify such a large increase?
  • Why hasn't the water infrastructure been kept up over the years? It sounds like we are in trouble all of a sudden?
  • How much of the money will go to pensions and pay raises?
  • I would like to know how much of the increases are actually going toward improving infrastructure?
  • How much are our current 2013 rates going to be reduced when the work is completed in 2019?
  • So why should [renters] pay a higher utility rate to allow a privileged few a political tool to dole out favors and retribution? If the Homeowner's groups in this City want a Design Review Process ....tax them for it. The Renters will not put up with any more rate increases.
  • Does the transfer include the Utility Users Tax?
  • Can we solve the Debt Service Coverage with the bonds?
  • How does the new development in Glendale affect the rates
  • How will we get reserves if the transfer is increased?
  • Please compare present city of Glendale power rates with present rates in Burbank, Los Angeles ,and Edison rates . Since rates vary greatly depending on usage and type of user, please pick the rate for a single family residence with average consumption. Use the consumption figure which you feel is a fair average.
  • How can GWP claim that the smart grid program is not facing a budget shortfall when there are news reports to the contrary and the city is planning to float $60 million in new utility bonds right after existing GWP bonds have been downgraded?
  • The letter advising us of the proposed increases says the given percentages are "approximate." How far from the given percentages will be these approximations?
  • Will the proposal given to the City Council restrict GWP from any more increases within the five-year time period?
  • What investments in renewable energy are being made? How does this relate to the state mandates?
  • The City Councils' Cash Reserve Fund seems to be arbitrarily high which brings to question why ask for more than what is required? Can you compromise and prioritize and delay non-essential improvements and expenditures until the economy picks up?
  • If the City Council keeps its fingers out the GWP pot and cuts "preferential" services, freezes all new projects and studies, can the GWP perform its highest priority maintenance projects without a rate increase? What is your priority list?
  • As part of this process, is GW&P going to stop sending money to the City of Glendale’s General Fund?
  • How much of this increase will be used to supplement employees/consultants/contractors of the City of Glendale in the form of bonuses, pensions, salary increases, new vehicles, vehicle allowances, medical cost benefits, etc.?
  • While we understand that we live in a world of rising prices, is there no break for customers who conserve diligently -- for those of us who save shower water and use it to flush toilets and water plants, who utilize lights only when and where we need them?
  • Why it is okay to increase the rates that much when the majority of people only get 2-3% increases in salary?
  • How does GWP have the audacity to claim that such increases are needed to calculate and/or provide its customers the "true cost" of its rates when monies have historically been taken for other purposes? How can GWP provide assurances that even with the rate increases that such monies will not be "siphoned" for other purposes.
  • Will the City reinstate the Glendale Gun Show to recover the $59,000 revenue it gave up earlier this year when it canceled the show?
  • What is the City going to do as far as reducing staff, other projects, and other expenditures to help defray these additional increases?
  • Do we have any choice in accepting these increases or are they going to be rammed down our throats regardless?
  • What are the names of the people behind this project and are they Glendale residents?
  • I've lived in Glendale for 16 years. Why was there no plan in place to address these problems much earlier?
  • Were the past profits from Glendale Water and Power used to fund other City expenses rather than saving all or a portion of those funds for electrical infrastructure upgrades?
  • Since there is an abundant supply of Natural Gas at very low cost why do we want to invest in Solar, Wind, and other energy technologies that are not as efficient and much more costly?
  • What can I do to keep my bill low?
  • Do you charge the same rate for all customers?
  • When was your last rate increase?
  • How often do you have a rate increase?
  • How do you calculate the charges on my bill?
  • How much does it cost to run my various appliances?
  • Do you charge less if I use my appliances at night as oppose to during the day?
  • How much does one kilowatt cost?