Proposing New Water Rates

Glendale Water & Power’s (GWP) request to issue a Proposition 218 notice to increase water rates was approved by City Council on May 13, 2014.  Glendale Water & Power mailed out the Prop. 218 notice to all customers at the end of May which proposed a revenue increase of 5%, 4%, 4%, 4% for the next four years. 

This new rate structure is designed to correct GWP’s revenues after the flawed April 2012 rates, designed by Willdan Financial Services, were published. The miscalculation of the 2012 rates was due to the mistaken use of bimonthly residential and multi-family tiered rates, which were lower than they should have been, essentially not creating the expected increase for the revenue sought. Due to this error, the single family and multi-family residential customers have been billed at and have subsequently been paying a rate that is far less than what was intended. As a result, these customers have been under paying since the adoption of the current rate schedule in 2012, which has resulted in an overall revenue shortage in the Water operation. The City also uncovered problems, and miscalculations, of fire line charges for lines four inches and greater in size. GWP, with the assistance of Bartle Wells Associates, has recalculated the water rates in their entirety.

The public hearing for the proposed water rate increase is scheduled for Tuesday, July 22, 2014 at 6:00 p.m. in the Council Chambers. City Council members will consider concerns from the customers before voting to implement the new rates on Tuesday, July 29, 2014. If approved, the new rates will be effective September 1, 2014.

The proposed rates are calculated based on the cost to provide service to Glendale water users. The required revenue generated from the rates is based on projected expenses for operations, maintenance, and required repairs and/or replacement. The basis for the new proposed increase is to establish water rates sufficient for the water utility to continue providing quality service to our customers. The new rates will cover costs essential to the operation and maintenance of the water system; such as wells, main pipes, motors/pumps, reservoirs, main connections, and storage tanks. These costs are allocated between customers based on the Cost of Service Analysis distributing the burden placed on the system by each customer type.

GWP held a series of Community Meetings to discuss the proposed rate structure with residents. If customers missed this meeting, they can watch the June 5th Community Meeting by clicking here

Customers can still ask a question regarding the proposed water rates. We will post your questions and our answers on the Frequently Asked Questions (FAQ) page. Email your question to GWPratequestion@glendaleca.gov. Your name will not be used.

Click here to access the Cost of Service Analysis that was prepared by Bartle Wells Associates.

Click here to access the Proposition 218 Notice which was mailed to customers on May 23, 2014.

Click here to access the Proposed Water Revenue Plan PowerPoint Presentation. 


Proposed Water Rate Community Meeting Dates

Wednesday, June 4, 2014, 6:00 p.m. – 7:30 p.m.

Sparr Heights Community Center - 1613 Glencoe Way, 91208

Thursday, June 5, 2014, 6:00 p.m. – 7:30 p.m.

Police Community Room, 131 N. Isabel St., 91206

Wednesday, June 18, 2014, 6:00 p.m. – 7:30 p.m.

Pacific Edison Community Room - 501 S. Pacific Ave, 91204

Thursday, June 19, 2014, 6:00 p.m. – 7:30 p.m.

Boy Scouts of America - 1325 Grandview Ave., 91201

Download the community meeting flyer here. The flyer is also available in ArmenianKorean, and Spanish.